The health and safety of our customers and staff are paramount at Medicine Hat Toyota. Our dealership remains open for both sales and services. Here is some important information on our response to the COVID-19 pandemic.

  • We have significantly increased the sanitization and cleaning of all high touch areas including door handles, chairs, desks and customer waiting areas, using hospital-grade disinfectants
  • All toys and items from the children’s play area have been removed for your child’s safety
  • All staff are practicing increased hand-washing
  • All staff are practicing social distancing including no hand-shaking or direct personal contact
  • Any staff member feeling ill has been told not to come into work
  • Our Service and staff when working on your vehicle are required to wear gloves at all times
  • We will diligently be using floor, seat, gear shift, and steering wheel covers
  • All staff who have recently returned from international travel are in mandatory 14-day self-quarantine
  • All our vendors and suppliers have been advised to follow our protocols
  • Customers feeling ill are advised not to come to the dealership
  • Shop online 24/7/365 – our full inventory is available for viewing
  • Our sales team are available for video chats and virtual vehicle walk-throughs
  • Financing and pre-approvals can be completed online, credit card payments can be accepted by phone
  • A member of our dealership team can deliver your vehicle to your door
  • We are offering deferred payment options for current and new customer purchases
  • A team member will pick-up and drop off your vehicle for your service appointment
  • Our Service staff are here to serve you in a timely fashion
  • We sanitize every vehicle before and after servicing
  • Pay your invoice by phone